Welcome

Senior woman in a wheelchair outside holding hands with her caretakerRMO is a non-profit social economy enterprise in operation since April 1, 1999. We serve nearly 1000 customers and hire approximately sixty employees.

We offer home support services such as light housekeeping, meal preparation/supplies and hygiene assistance. The services are aimed at the general population and are adapted to the needs of the elderly.

Subject: Important Notice Regarding the Upcoming Postal Strike in October

Dear Customers,

We wish to inform you that a postal strike has begun for the month of October 2025. Consequently, please be reminded that it is your responsibility to ensure your invoices are paid on time.

In the event of non-payment, we will be obliged to suspend or close your file (aid plan). We strongly encourage you to take the necessary steps to avoid any disruption of service.

You may contact reception at 819-778-2461 to obtain your account balance, update your payment method if needed, or request your invoice by email.

Payment alternatives:

  • Automatic withdrawal: Set up automatic payments directly from your bank account.
  • Interac e-Transfer: Use Interac e-Transfer to send funds directly to our account.
  • In-person payment: Visit our office located at 110-10 Noël Street, Gatineau, QC J8Z 3G5 to make a payment by cash or cheque.
  • Please note that credit and debit cards are not accepted.

We appreciate your understanding and cooperation.

Sincerely,
Management

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